One of Australia’s busiest airport terminals has been thrown into disarray after a malfunction in the baggage handling system at Sydney Airport’s T3 terminal.
Qantas has issued warnings to domestic travelers using the terminal this week, as issues with baggage delivery and delays have caused disruptions. The airline is working with the airport authority to manage the situation and assist passengers onto their domestic flights.
Travelers have been advised to allow at least two hours of lead time when arriving at the airport to navigate baggage check-in and security due to the ongoing issues.
A Sydney Airport spokesperson confirmed, “We are in the final stages of resolving a technical issue with the T3 domestic terminal baggage system.”
Despite the challenges, Qantas reported that while customer bags were delayed on Monday, they managed to recover and deliver them on the next available flights by Tuesday morning. The airline has assured passengers that backup systems were in place since Monday to minimize further disruptions.
As the school holiday period approaches, Qantas continues to advise passengers to arrive early to avoid delays.